• Ensure reliability of instruments
• Extend life of instruments
• Minimise Downtime and Cost
• Insulation from part price increase
• Priority Emergency Service Calls

Maintaining your equipment along with regularly scheduled Preventative Maintenance visits ensure reliability and extends the life of the instrument. Your equipment is a critical part of your business and downtime is one of the most expensive results of even minimal neglect. Many of our customers believe it is worth the investment to ensure unlimited on-site repairs, first priority emergency service calls, insulation from part price increases. However, we realize that one service contract may not be a good fit for every customer. So we've broadened our contract offerings to better suit the diversity of the scientists we serve.

Plans available include

Classic Plan/ Plus
includes two scheduled preventive maintenance, maintenance kits, labour and travel

Gold Plan/ Plus
includes two scheduled preventive maintenance, maintenance kits, unlimited breakdown calls excludes parts, labour and travel

Platinum Plan/ Plus
includes two scheduled preventive maintenance, maintenance kits, unlimited breakdown calls inclusive of parts, labour and travel

Customised Plans
are also available to suit both your budget and service support objectives