Position Available – Singapore

Team Motto

We don’t just sell, we solve problems. We are results-oriented with a focus on qualifying customer’s needs and matching them with the best solution we can offer. Working closely with the dynamic and resourceful Scientific Resources team across different management and executive levels, we help each other to achieve customer’s Scientific goals.

1.  Sales Coordinator

Scientific Resources is looking for an outstanding Sales Coordinator to join our ever-growing Sales & Account Management team!
The Sales Coordinator is to interact with customers to provide information in response to enquiries about products and services and to handle and resolve complaints.

Responsibilities

  • Confer with customers by telephone, email or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Responsible for the handling of quotations to customers.
  • Coordinate with principal, vendors, forwarders and customer
  • Provide marketing support to the sales team for a wide profile of products, ranging from Chemicals, Consumables to Instrumentation in the scientific industry.
  • Solicit sales of new or additional services or products.

Requirements:

  • Diploma in Chemical or Life Sciences or Marketing and Sales
  • At least 2 years of relevant experience in customer service handling product and services enquiries and customer complaints
  • Knowledge, skills, attitude and attributes required
  1. Resourceful, customer and results-oriented with strong achievement drive and passion for interacting with customers on product and service enquiries and resolving their complaints.
  2. Ability to successfully provide information to customers on product and service enquiries and resolving complaints
  3. Excellent planning, organizing, prioritizing and follow-up skills, paying attention to details.
  4. Excellent written and verbal telephone, communication, presentation, negotiation, interpersonal relationship and networking skills in interfacing with all levels in a professional and responsive manner including experience in reviewing and improving customer services
  5. Good knowledge of company products.
  6. Willingness to share knowledge, assist to facilitate team rapport and maintain excellent cross-functional partnerships.
  7. Maintain regular contacts and communication with customers.

What we look for:

  • You want to be part of an organization with a transparent and agile environment where you can communicate freely and openly.
  • You look for novel and creative solutions to complex problems.
  • You are an independent thinker who is self-motivated and thrives in a fast-paced work environment.
  • You are passionate about winning and thrive in a culture of learning and training – you are both open minded on others’ opinions and take advantage of opportunities to help and train colleagues.
  • We seek candidates who are proactive, results-driven and thrive in team-oriented and fast-paced environments.

What’s in it for you?

  • Competitive salary, bonus and fringe benefits commensurate with qualification, experience and potential of successful candidates.
  • Opportunity to learn from the industry’s best and experienced team

2.  Account Manager

Scientific Resources is looking for outstanding Account Managers to join our ever-growing Sales & Account Management team!
The Account Manager is responsible for managing and developing a portfolio of business, which includes driving revenue, business consulting, cultivating client relationships, and identifying new sales opportunities. The role is unique in that it exposes Account Managers to a wide profile of products, ranging from Chemicals, Consumables to Instrumentation in the Scientific industry. Scientific Resources seeks candidates who are proactive, results-driven, and thrive in team-oriented and, fast-paced environments.

Responsibilities:

  • Cultivate and nurture consultative relationships with an existing set of clients; develop thorough understanding of client scientific needs, both current and future, by acting as a partner and trusted advisor.
  • Perform all aspects of account management for mid- and top-tier accounts, including: managing day-to-day relationship, overseeing all client activities and ensuring client success with satisfaction;
  • Identify new business opportunities and current obstacles including competition and existing platforms.
  • Consistently exceed quarterly revenue targets
  • Play an active role in various team building activities, training, and initiatives.
  • Own and drive initiatives to improve effectiveness and efficiency of client-related and cross-functional activities

Requirements:

  • If you are a fresh graduate who do not have the relevant experience, but think you do fit the bill of what we are looking for, you are more than welcome to apply!
  • Diploma/Degree in Chemical or Life Sciences.
  • 1-2 years of relevant experience in Account Management or other Sales-related functions preferred.
  • Passion for building and managing relationships
  • Demonstrated track record of exceeding client and revenue expectations; ability to successfully close new business as well as manage and grow existing accounts
  • Proven ability to derive and effectively communicate insights from analyzing data
  • Excellent interpersonal communication and analytical skills
  • Entrepreneurial mind-set.
  • Willingness to share knowledge, facilitate team rapport, and maintain excellent cross-functional partnerships

What we look for:

  • You want to be part of an organization with a transparent and agile environment where you can communicate freely and openly.
  • You look for novel and creative solutions to complex problems.
  • You are an independent thinker who is self-motivated and thrives in a fast-paced work environment.
  • You are passionate about winning and thrive in a culture of learning and training – you are both open minded on others’ opinions and take advantage of opportunities to help and train colleagues.

What’s in it for you:

  • Competitive salary and benefits with commission, car allowance, bonuses and fringe benefits commensurate with qualification, experience and potential of successful candidates.
  • Opportunity to learn from the industry’s best and experienced team.
  • Excellent career prospects to lead a team of your own and potential regional experience.

3.  Internship

You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies, and where a job title is not considered the final definition of who you are, but the starting point.

Criteria of applicants:

  • Customer-oriented and a team player, you should be an independent worker with a keen sense of responsibility and accountability.
  • Knowledge and experience working in a technical/ scientific environment is a distinct advantage. Should possess positive attitude, pleasant personality and a good command of English.
  • Has good interpersonal, communication skills and is self-motivated.

If you possess a track record or first-class academic and professional achievement and are eager to assume responsibilities in contributing towards the substantial development of our operations, you are the candidate we are looking for.